Ronald Burgess
About Ronald Burgess
Ronald Burgess started Burgess Management Consulting in 1989, specializing in strategic planning, marketing and marketing management. Today he is a "Chief Marketing Officer for hire," where he works with owners and presidents to grow business and manage marketing initiatives. Ron is a founding partner and acts as CEO of RedFusion Media, Inc, doing business from Redlands, CA since 1998.
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Last entries by Ronald Burgess
  • 23 Nov 2011
    Fight Back! Make Marketing Work for You!
    Marketing expert to speak at SBETA Seminar  San Bernardino, November 22, 2011—Tough economic times can be opportunities. With over two decades of successful client growth, Ron Burgess, speaker, will present actual case studies and illustrate why these companies have been able to grow, even in tough economic times. The seminar,...
  • 22 Apr 2011
    Old Dog Same Tricks
    by Ronald Burgess This is part of the “Marketing Authority” series from American Marketing Association-Inland Empire. Vist the website at www.AMA-IE.com. I’m an old dog when it comes to marketing. I remember the first personal computer.  It had absolutely no impact on marketing. But a few years later, the first Macintosh...
  • 21 Apr 2011
    Riverside’s Athena Research Group Wins Third World-Wide Award In A Row
    The Marketing Authority – Profile: American Marketing Association Riverside – Once again, Athena Research Group has been rated one of the top Focus Group facilities worldwide, and 2010 is the 3rd time they have won this prestigious award. This award is given by the Impulse Research Corporation, a Los Angeles...
  • 03 Sep 2010
    Ron Burgess to Address American Marketing Association-IE at Victoria Country Club in Riverside on September 13
    Redlands, CA, September 1, 2010—Ron Burgess, president of Burgess Management Consulting, will speak on how it is possible to battle the current economic recession with proven marketing strategies that can turn your company’s losses into profits, at an open meeting sponsored by the American Marketing Association-Inland Empire, on September 16 at Riverside’s Victoria...
  • 20 Aug 2010
    Turn-Around Is Possible In Tough Economy
    Dismal news can dampen the business spirit, but some success stories do exist. Such is the story of a dairy where the milkman still delivers milk, right to the door step. With many thousands of customers dropping the service in 2009, and the price of milk dropping dramatically due to...
  • 23 Jul 2010
    New Director Believes Healthcare Must Spread Wealth Around
    Businesses in the Inland Empire are concerned about changes in Healthcare.  Dr. Donald Berwick, just appointed as Director of the Centers for Medicare and Medicaid Services, has a clear philosophy, “any health-care funding plan that is just, equitable, civilized and humane must—must—redistribute wealth from the richer among us to the...
    Archived in Small Business
  • 29 Jun 2010
    Marketing with the Right Numbers
    In large companies, a category of products or services may be managed by an entire staff.  All category related expenses, departments or SBUs (strategic business units) are accounted for.  In most small and medium sized businesses, category management is not so clear, as it may represent just several thousand dollars....
  • 29 Jun 2010
    Marketing Differentiation-It’s Really The People
    We define marketing as the (money making) activity between the customer and an organization’s assets.  It is important to understand what those assets are; and many make the mistake of including only factories and money.  While “labor” has always been an asset, today when “knowledge” is an increasingly important asset,...
  • 29 Jun 2010
    Customers Don’t Really Tell You What They Mean
    Every marketing-driven company cares about how they are meeting the needs of customers.  Some have formal programs to ask and assess how they are doing in the minds of their customers.  But often the feed back does not match reality.  This can be due to poorly phrased questions, poor recording...
  • 29 Jun 2010
    A Decade After Customer Management Systems Were Hot, Most Businesses Still Cool
    Here The Henehan Company shows it really can be done. It used to be that an entrepreneur knew the name and the names of all of the children of each customer who walked through his door.  As his business grew, he might have jotted those names down in a small...
  • 29 Jun 2010
    How Much Does Your Company Really Care About Customers?
    Continuous Quality Programs, Six Sigma, Customer Relationship Management and other management fashions come and go; but one organizational type that is as old as business, and continually provides competitive advantage is “paying attention to the customer.” Those “currently-in-fashion” programs increase efficiency can be helpful to the customer; but depending...
    Archived in Business
  • 01 Jan 2010
    Ronald L. Burgess
    Articles by Ronald L. Burgess Ron’s Professional & Contact Info Ron Burgess became involved with entrepreneurship far before it was popular. At the University of Colorado Business School, no courses were offered for small business. Nearly all his classmates went to work forFortune 500 firms. Instead, Ron opened a specialty...
    Archived in People
  • 08 Jul 2009
    Companies Turn Online to Manage Marketing Budgets
    Series: Keeping Up in a Down Economy Companies Turn Online to Manage Marketing Budgets by Ronald L. Burgess 5/30/2009 Redlands, June 8, 2009 – A fresh study by two respected researchers indicated that 41% of marketers in the business-to-business sectors will maintain this year’s budgets, while 25% will increase budgets. However,...
  • 25 Jun 2009
    “Business has just two functions; finding a customer and innovating.” Peter Drucker.
    Series: Keeping Up in a Down Economy “Business has just two functions;  finding a customer and innovating.” Peter Drucker. by Ronald L. Burgess 6/25/2009 Peter Drucker, perhaps the most noted business professor and philosopher of our time, continued, “everything else is just cost.” This really provides a different perspective for most...
  • 22 May 2009
    Brithinee Electric is Beating the Odds With Quality Motor Repair
    Series: Keeping Up in a Down Economy Brithinee Electric is Beating the Odds With Quality Motor Repair by Ronald L. Burgess 5/22/2009 Some companies do thrive in a down economy. A good example of a company that has managed to stay on top, even during hard times is Brithinee Electric located...
    Archived in Small Business
  • 05 Mar 2009
    Paramount Windows and Doors still fits their niche —even during troubled times.
    Series: Keeping Up in a Down Economy Paramount Windows and Doors still fits their niche—even during troubled times. by Ronald L. Burgess 5/30/2009 Not everyone is doing so badly in the tough economy. Some companies have seen very little difference in sales volume in the last two or three years. A...
    Archived in Small Business